You've moved out, but the direct debits keep coming. Some of those bills you can stop. Others you can't, and a few you shouldn't, because turning them off could leave your house cold, damp and uninsured. Here's what to keep on and what to cancel.
What could your home earn?
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Key takeaways
- You usually still pay council tax on an empty house, and a premium can apply after 12 months.
- Keep gas and electricity on, and check your insurer's winter heating rules.
- Some water companies stop bills if no water is used, but ask yours.
- Cancel your TV licence and tell TV Licensing the home is empty.
- Never cancel buildings insurance or anything your policy depends on.
Contents
Do you still pay council tax on an empty house?
Usually, yes. Most councils no longer give discounts for empty homes, and many charge extra. The House of Commons Library explains that the empty homes premium can only be charged once a property has been empty for 12 months. If the home is for sale, a 12-month exception can protect you from the premium. Read Council tax on an empty house while you're selling.
Should you keep the gas and electricity on?
Usually, yes. You'll need heating in winter, and power for lights on timers, alarms and viewings. Many insurers set conditions for empty homes in winter. The Property Insurance Centre explains that the water system can be drained, or the heating system should be left to operate at a minimum temperature of 15 degrees Celsius. Check what your policy requires before switching anything off.
Tell your supplier you've moved out, take meter readings, and ask about a cheaper tariff for low use.
Can you stop paying for water?
Sometimes. United Utilities, for example, says if you're not using any water at the property, you can let them know so they can update your account and stop sending bills. But if you need water for heating, cleaning or viewings, charges are still payable. Ask your own water company.
Do you need a TV licence for an empty house?
No, if nobody is living there. Cancel your licence and tell TV Licensing the property is empty. TV Licensing says you can tell them your property is empty, and we’ll stop sending letters to your address, for up to 12 months.
What else can you cancel?
- Broadband and TV subscriptions, unless you need Wi-Fi for alarms or smart devices.
- Deliveries and subscriptions sent to the address.
- Contents cover for items you've moved, once you've told your insurer.
What should you never cancel?
- Buildings insurance. Tell your insurer the home is empty, and switch to unoccupied cover if needed.
- Your mortgage payments. Talk to your lender if money is tight.
- Anything your insurance conditions depend on, such as heating or alarms.
Frequently asked questions
Do I pay council tax on an empty house?
Usually, yes. Some councils add a premium after 12 months empty.
Should I turn off the heating in an empty house?
Not in winter, unless your insurer allows you to drain the water system instead.
Do I need a TV licence if the house is empty?
No. Cancel it and tell TV Licensing the property is empty.
Can I stop my water bill?
Possibly, if no water is used. Ask your water company.
What bills should I keep on an empty house?
Buildings insurance, energy, and anything your insurance conditions depend on.
Related guides
Sources
This is general information, not legal, financial, tax or insurance advice. Market figures are averages as of the date shown above and change every month. Speak to a qualified professional before you act on anything here.