Getting your home guest-ready.

The bed is the single biggest thing guests judge a stay on.

• A firm, comfortable mattress with a mattress protector
• Pillows: 4 per double bed and 2 per single, with pillow protectors
• Blackout curtains or blinds in every bedroom
• A bedside lamp and plug socket each side of the bed
• A good all-seasons duvet for every bed, plus spare blankets
• A wardrobe or clothes rail with 10 hangers per bedroom, and drawers or shelves

We arrange fresh, sanitised bed linen and towels for every short-term booking, so you don't need to buy or wash any.

Guests notice bathrooms first and forgive them last.

• Good water pressure and hot water that doesn't run out
• Clean grout and fresh silicone (black marks read as dirty)
• Somewhere to hang towels
• A hairdryer
• A toilet brush and a small bin in every bathroom

Guests staying more than a night want to cook, not just make toast.

• Kettle, toaster and microwave
• A sharp knife, chopping boards and cooking utensils
• Plates, bowls, glasses, mugs and cutlery: 2 per guest
• Wine glasses (2 to 4 for a 1-bedroom home, 6 to 8 for 2 bedrooms or more) and a corkscrew
• Frying pans and saucepans in small, medium and large, plus baking trays
• Mixing bowls, a grater, a can opener and a bottle opener

The first thing many guests check after arriving is the Wi-Fi.

• Comfortable seating for every guest
• Fast, reliable Wi-Fi (at least 25 Mbps download)
• A table where everyone can eat together
• A smart TV
• Curtains or blinds for privacy
• An iron and ironing board

Guests book with their eyes, so your photos do the selling.

• Clear surfaces and a clutter-free home
• A locked owner's cupboard or room: your own things and valuables must be locked away before the deep clean
• Neutral walls with a little personality, such as art or plants
• Warm bulbs and good lighting in every room

When your home is ready, we arrange professional photos, paid for by us.

Contractors, hospital staff and people relocating stay for weeks, so they need a proper base.

• A desk or table to work at
• Storage space for their things